capacida
capacida
capacida

Capacida Global Services is a company formed and run by passionate group of individual. Capacida Global Services is sister company of Bpo Planet Solutions

BPS deals in outsourcing campaign to our preferred partner . BPS has introduced more then 10 set ups in Mumbai/ Pune and help them to success.
We have about 10 years of experience in these industries. we understand the criticality and the requirement which would help us to grow by eliminating all the challenges.

We believe, we are as good as our team, we boast of a capable and resourceful team we take each project in its merit, yet we are not a distribution center. We strongly believe in supporting what we implement we are different and we urge you to look at us with a big shift in perception.

To deliver exceptional customer experience and business process by unlocking the power of intellectual capital.

target

Vission

"To be a brand for our preferred clients."

Mission

Mission

"To utilize our expertise in composite products and to provide the best value which is measured by quality, cost, delivery and innovation."

capacida
capacida
10 +

Years of Experience

we understand the criticality and the requirement which would help us to grow by eliminating all the challenges.

29.5 k

Total Customers Served

To deliver exceptional customer experience and business process by unlocking the power of intellectual capital

Director’s profile

Our director’s are well groomed with all strategies of Business point and six sigma qualified in management handling.

Capacida is the 2 nd venture for our Director’s

capacida

Frquently Asked Question

Our Lead Generation service helps you identify and connect with potential customers, increasing your sales pipeline and revenue. We employ targeted strategies to generate high-quality leads tailored to your business needs.

Our Customer Care Service is dedicated to providing exceptional support, ensuring customer satisfaction and loyalty. We prioritize communication, problem resolution, and personalized service to enhance your brand's reputation.

Our IT Management Solution involves proactive monitoring, prompt issue resolution, and strategic IT planning. We aim to optimize your IT infrastructure, ensuring a smooth and efficient operation of your business.

Our Collections service involves professional and ethical debt recovery practices. We work diligently to recover outstanding debts, maintaining a balance between recovering funds and preserving customer relationships.

Our Background Data Verification service ensures the accuracy and reliability of the information you rely on. We verify various data points, such as employment history, education, and criminal records, providing you with trustworthy data for decision-making.

We cater to a diverse range of industries, including but not limited to healthcare, finance, technology, and retail. Our services are designed to meet the unique needs of each industry we serve.

Physical & Data Security
Physical & Data Security

Physical & Data Security

System based security measures

  • All systems will be password protected
  • USB ports will be disabled on all machines.
  • Restricted internet access to protect the confidential data from sending out of the office.
  • Mobile phone, pen, paper not allowed inside the floor.
  • Employees will be working on a scheduled section so as to enforce that all these measures are implemented
  • Agents who handle financial information will be placed closer to the supervisor work stations for constant monitoring

Premises capacity

System based premises measures

  • CGS has a capacity of 150 seats contact center with upgrade systems and quality headphones which helps us to delivered best result for our client/partner.
  • We believe in expansion so we always have option with our premises.
capacida
capacida

Capacida Global Services offers comprehensive solutions tailored to clients' needs, ranging from strategic consulting to innovative technology implementations.

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